Privacy Policy

Last updated: April 4, 2026

This Privacy Policy describes how StratiSilo (“we”, “us”, or “our”) collects, uses, and protects information when you visit stratisilo.com or use the StratiSilo WordPress plugin.

Information We Collect

Website visitors
When you visit stratisilo.com, we may collect standard web analytics data, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This data is collected through analytics tools and is used in aggregate to improve the website.

Plugin users
The StratiSilo plugin runs entirely on your own WordPress installation. We do not collect, transmit, or store any data from your WordPress site, your store’s products, your customers, or your category page content. All plugin data is stored locally in your WordPress database.

License and purchase customers
When you purchase a Pro license, our payment processor (Stripe) collects your name, email address, and payment information. We receive your name and email address to manage your license. We do not store credit card numbers.

Support requests
If you contact us for support, we collect your name, email address, and any information you provide in your message.

How We Use Your Information

We use the information we collect to:

Process and manage Pro license purchases
Deliver plugin updates to Pro license holders
Respond to support requests
Improve the website and plugin based on usage patterns
Send transactional emails related to your purchase or license

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We share information only with:

Stripe, our payment processor, will handle transactions securely
Freemius, our license management platform, to deliver plugin updates and manage subscriptions
Analytics providers (data is anonymized and aggregated)

Each of these services operates under its own privacy policies and industry-standard security practices.

stratisilo.com may use cookies for analytics and to remember your preferences. You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to use the website.

The StratiSilo plugin itself does not set any cookies on your WordPress site or your visitors’ browsers.

Data Retention

We retain your email address and license information for as long as your account is active or as needed to provide services. If you request deletion of your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial record-keeping purposes.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request the deletion of your data
Object to or restrict the processing of your data
Request a copy of your data in a portable format

To exercise any of these rights, please contact us at support@stratisilo.com.

Children’s Privacy

StratiSilo is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will delete it promptly.

Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, including WordPress.org, StratiPage, and others. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, please contact us at:

Email: support@stratisilo.com